CHANGE LANGUAGE
English version Polish version

FAQ

Frequently asked questions

 

 


P: How can i get the courier?
O:You can get a courier be filling our form .

 

 

P: Would i get VAT Invoice for your services ?

O:  Invoice may be prepared as costumer demand.

 

 

Q: Are packages are insured, and whether insurance is included in the price?

A: All parcels are insured by OCP insurance policy, and it is already included in the price of shipping without additional charges.

 

 

Q: How quickly the package reaches the consignee?

A: Packages arrive  from 3 to 7 working days, due to the prevailing traffic conditions

 

 

Q: Are ordes being done at holidays ?

A: Orders can be placed 24 hours a day, 7 days a week, and will be implemented until the next business day.



Q: Is it possible to pay directly to the courier?

A: It is possible, with prior confirmation by telephone or mail

 

 

Cheaply and Safely

Daily contact with our customers let us create the best offer for you, based on your needs and suggestions.


Prices for consignments over 30kg are negotiated with each customer individually. For more informations please submit your questions using the pricing form.


Once we receive your request we will contact you as soon as it is possible. Each quote will not be left without the answer.

Safe shipping

All shipping insurance OCP insurance policy.


We provide our services through the European Union and in accordance with the System "Door to Door" we will deliver your parcel directly from sender to recipient.

Live Help
Check out our offer:

» Transport of parcels to 30kg

» Parcels Premium

» Transportation of motorcycles, scooters and sport equipment

» Transportation of equipment, appliances, electronics, furniture, etc.

» Transport pallets in Europe

» Moving within the EU

» Insurance and Certificates

Contact details:
Our working hours: from Monday to Friday from 9:00 a.m. to 5:00 p.m.

Saturdays from 10:00 a.m. to 1:00 p.m.
Sundays and Holidays - Closed

Phone UK: +44 790 782 01 40
Phone PL: +48 508 384 917
E-mail: office@transtoke.co.uk
Copyright ® 2010-2019 TRANStoke
Tags: Shipments, Poland, England, parcels, removals, transportation services, courier, europe, consignments